Retell AI Pricing in 2026: What to Check Before You Commit

Retell AI is one of the best-known voice AI platforms. If you are researching Retell AI pricing, evaluate it the same way you would any production voice platform: all-in cost, provider control, latency, compliance, and support.

Retell pricing dimensions

Confirm the current details for:

• Platform fee per minute
• Included free minutes or trial limits
• Telephony cost and phone number fees
• LLM/STT/TTS provider pass-through or markup
• BYO key support
• HIPAA/BAA availability
• Enterprise support requirements

Burki vs Retell pricing lens

Burki charges $0.03/min for the platform layer and supports BYO provider keys. Retell has strong market presence and a polished product, but buyers should compare total cost at projected production volume.

Read Retell alternatives and Burki vs Retell.

Hidden cost checks

Provider markup

If a platform bundles providers, ask whether it adds a margin. Markup can be fine if it buys reliability and support, but it should be explicit.

Compliance tiering

Some platforms reserve HIPAA, SSO, audit logs, or SLA for enterprise tiers. That can change cost more than the per-minute fee.

Contract minimums

A low per-minute price with a large annual minimum may be worse than a higher month-to-month rate during validation.

FAQ

How much does Retell AI cost?

Retell AI pricing depends on current plans, usage, and selected features. Confirm current public or quoted pricing directly and include telephony and provider costs in your comparison.

Is Retell AI cheaper than Burki?

Burki's platform fee is $0.03/min with BYO provider support. Whether Retell is cheaper depends on volume, bundled provider costs, and plan terms.

Does Retell AI support HIPAA?

Check Retell's current documentation and contract terms. For healthcare workflows, make sure a BAA covers every provider and data flow in the deployment.

What is the best Retell AI alternative?

Burki is worth evaluating if you want transparent pricing, provider flexibility, and 200 free minutes before committing.

Should I choose Retell or Burki?

Compare latency on real calls, total cost per minute, BYO provider support, compliance, and observability. Pick the platform that best matches your production constraints.